Privacy Policy - Your Privacy, Our Precision

At Aether Fiber, we understand that trust is built on transparency and the meticulous protection of your personal information. Your privacy is as important to us as your vehicle's performance. This Privacy Policy details the types of personal information we collect, how it is used, and the steps we take to ensure your data is handled securely and in compliance with all applicable laws, including the California Consumer Privacy Act (CCPA).

Aether Fiber Privacy Policy

Effective Date: April 23, 2024

Aether Fiber, located at 1420 Innovation Drive, Suite 200, San Jose, CA, 95134, USA, is committed to protecting the privacy and security of the personal information we collect from our customers and website visitors. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information.

For formal identification or inquiries, you can reach us via email at info@aetherfiber.com or phone at (408) 555-0188. We are dedicated to maintaining the highest standards of data protection, reflecting the precision and trust we build into every aspect of our automotive customization services.

Information We Collect

Information You Provide Directly

When you interact with Aether Fiber, especially through our contact forms or direct communications, you may provide us with:

  • Contact Information: Your name, email address, phone number, and mailing address.
  • Vehicle Information: Details about your vehicle, such as make, model, year, VIN, and specific customization interests.
  • Communication Preferences: Any preferences you provide regarding how we communicate with you.

Automatically Collected Data (Cookies and Tracking)

As you navigate our website, we may collect certain information automatically through technologies like cookies, web beacons, and similar tracking methods. This data helps us understand website usage and improve your experience. Automatically collected data may include:

  • IP Address: Your Internet Protocol address.
  • Browser Type and Device Information: The type of browser you are using, device type, operating system, and unique device identifiers.
  • Browsing Behavior: Pages visited, time spent on pages, links clicked, and referring URLs.

We use this data in a consolidated, anonymous manner to analyze trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole. This helps us ensure customer data security while enhancing our digital services.

Payment Information

Please note that Aether Fiber utilizes secure, third-party payment processors for all financial transactions. We do not directly store or process credit card numbers or other sensitive payment information on our servers. Your payment details are handled directly by these trusted third parties, who are compliant with industry-standard security protocols.

How We Use Your Information

Aether Fiber utilizes the collected customer information for various purposes, always with a commitment to enhancing your experience and delivering our specialized services:

  • To Provide and Manage Our Services: Fulfilling your requests for carbon fiber parts, custom body kits, performance tuning, and other automotive enhancements.
  • To Communicate With You: Responding to your inquiries, providing quotes, updating you on the status of your projects, and sending important service-related notices.
  • For Marketing and Promotional Purposes: Sending you information about new products, services, special offers, or events that may be of interest to you. You always have the option to opt-out of these communications.
  • To Improve Our Website and Services: Analyzing user behavior to identify areas for improvement in our website functionality, service offerings, and overall customer journey.
  • For Legal and Security Compliance: Ensuring our practices comply with relevant laws and regulations, and protecting the security of our systems and data.

Your Rights Under CCPA (California Consumer Privacy Act)

As a resident of California, you have specific data rights concerning your personal information, consistent with the California Consumer Privacy Act (CCPA). Aether Fiber respects these rights and provides mechanisms for you to exercise them:

  • Right to Know: You have the right to request what personal information we collect, as well as the categories of sources from which it is collected, the purpose for collecting it, and the categories of third parties with whom we share it.
  • Right to Delete: You can request the deletion of your personal information that we have collected, subject to certain exceptions allowed by law.
  • Right to Opt-Out: Aether Fiber does not sell personal information to third parties. Therefore, no opt-out is necessary for sales of personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these San Jose privacy rights, please contact us using the details provided in the "Contact Us" section below. We will verify your request and respond within the timeframes mandated by the CCPA.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to contact us. Our team is dedicated to providing clarity and ensuring your peace of mind regarding your privacy with Aether Fiber.

Email: info@aetherfiber.com
Address: 1420 Innovation Drive, Suite 200, San Jose, CA, 95134, USA
Phone: (408) 555-0188